Privacy Notice

Effective date: June 2, 2026

Looking for the browser extension policy? See the Chrome Extension Privacy Policy.

1. What we collect

We may collect:

• Account information such as name, email address, username, and authentication records.
• Billing, subscription, and support records.
• Addresses, saved places, uploaded documents, search activity, and product usage needed to operate your workspace.
• Technical information such as browser type, device information, IP address, session identifiers, and log data.
• Communications you send to us, including feedback and support requests.

2. How we use information

We use personal information to:

• Provide, secure, maintain, and improve the service.
• Authenticate users, process subscriptions, and operate saved-workflow features.
• Respond to support requests, fraud, abuse, and security issues.
• Send transactional notices and product communications related to your account.
• Measure reliability, performance, and product usage.

3. Sensitive housing-screening guardrail

HousingBrain is not built to collect or use personal data for discriminatory screening or demographic targeting. We do not want users to use the service to profile or target housing choices by protected classes or demographic proxies.

4. Sharing

We may share information with service providers that help us host, secure, bill, support, and operate the product. We may also disclose information when required by law, to enforce our terms, or to protect the rights, safety, and security of users and the public.

5. Retention

We retain information for as long as reasonably necessary to operate the service, satisfy legal obligations, resolve disputes, enforce agreements, and maintain business records.

6. Cookies and logs

We use cookies, sessions, and log data to keep you signed in, remember preferences, protect the service, and understand product performance.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information, but no system can guarantee absolute security.

8. Your choices

You may contact us to request account help, update account information, or ask privacy questions at support@housingbrain.com.

9. Changes

We may update this notice from time to time by posting a revised version with a new effective date.